ICSAN EXAMINATION GRIEVANCE MECHANISM PROCESS

ICSAN EXAMINATION GRIEVANCE MECHANISM PROCESS

The Institute understands the need to provide a transparent framework for addressing grievances related to examination marking/assessment process. Below is the procedure:

1. Application for appeal MUST be made in writing, addressed to the Registrar/CEO stating the particulars of the candidate and the issue(s) for determination.
2.  Such application must be received within two (2) weeks of the release of examination results
3.  The Education Committee will arrange for the script to be reviewed by the Chief Examiner of the Course in question.
4. The findings of the Chief Examiner shall be forwarded to the Education Committee.
5. The Education Committee’s recommendation shall be presented to Council for final approval.
6. Applicants will be notified of the outcome of the review in writing not later than one month from the date of receipt of the grievance application.
7. A non – refundable administrative fee of Fifty Thousand Naira (N50,000) MUST be paid upon the appeal.